Shopping online can sometimes be a game of hit or miss, especially when it comes to clothing. The good news is that TeePublic has a customer-friendly return policy that aims to make your shopping experience as smooth as possible. Whether you're a first-time buyer or a regular customer, understanding TeePublic's return and refund policy can save you time and hassle. Here's a comprehensive guide to help you navigate the return process effectively.

What Is The Return And Refund Policy For TeePublic?

Items purchased from artists on the TeePublic marketplace are custom-made and printed just for you. If you need to return an item, the request must be submitted within 60 days of the expected delivery date. The items must be unworn and unwashed to qualify for a refund. Your order will be refunded excluding the original shipping fees.

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Does TeePublic Offer Exchanges?

Yes, TeePublic is happy to set up a free size exchange if the size you've ordered isn't right. You can easily access the Exchange tool on their website to initiate the process. It's important to note that if an item has already been exchanged once, it is no longer eligible for a return for a refund.

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How Long Does It Take To Get Refund From TeePublic?

Typically, refunds clear on TeePublic's end within 24-48 hours. However, the time it takes for the refund to reflect in your bank account can vary based on your original payment method and your bank. It may take up to a billing cycle (3-4 weeks) for the refund to process completely. If your refund hasn't been applied after your next bill, you can contact TeePublic via their Contact Us page for assistance.

How Can You Return An Item To TeePublic?

Returning an item to TeePublic is straightforward. Follow these steps:

  • Ensure the item is unworn and unwashed.
  • Submit your return request within 60 days of the expected delivery date.
  • Contact TeePublic via the Contact Us form on their website to initiate the return process.

Can I Return A TeePublic Item Without A Receipt?

No, you will need to have your order details to process a return. This typically includes your order number and email address used for the purchase. Make sure to keep this information handy when contacting TeePublic for returns or exchanges.

Can You Return Used Items To TeePublic?

No, items must be unworn and unwashed to qualify for a return or exchange. TeePublic custom-makes and prints each item specifically for you, so used items cannot be returned or exchanged.

Can You Return A TeePublic Item Without The Original Box Or Package?

Yes, as long as the item is unworn and unwashed, you can return it without the original box or packaging. However, it's always a good idea to keep the original packaging until you're sure you want to keep the item.

Can I Return A Gift To TeePublic?

Yes, you can return a gift to TeePublic. You'll need the order details, such as the order number and the email address used for the purchase. Contact TeePublic via the Contact Us form to initiate the return process for a gift.

How To Contact TeePublic?

If you have any issues or need assistance with your return or exchange, you can reach out to TeePublic via the Contact Us form on their website or email them at [email protected]. Their support team is always happy to help resolve any issues you may have.

Summing It Up

TeePublic offers a straightforward return and exchange policy to ensure customer satisfaction. Remember, all return requests must be made within 60 days of the expected delivery date, and items must be unworn and unwashed. Whether you need a size exchange or a refund, TeePublic's support team is ready to assist you. Keep your order details handy and don't hesitate to reach out if you have any questions or concerns. Happy shopping!