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Staples Alternatives & Competitors

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Staples Alternatives & Competitors

ReturnPolicy Score

The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

4.0
/ 5
4.0
Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
0
Users' Rating
Staples.com's Top 5 Competitors

Staples.com has been a familiar name in the office supplies industry since its founding in 1986. With a vast range of products from basic office supplies to technology and furniture, Staples has established itself as a go-to source for businesses and individuals alike. Over the years, the brand has expanded its offerings to include not just physical products but also essential business services, making it a comprehensive hub for office needs.

Staples.com: A Leader in Office Supplies and More

Top Pick
Office Depot
ReturnPolicy Score

4.0 / 5

Office Depot

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
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3
Walmart
ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
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4
Amazon
ReturnPolicy Score

4.5 / 5

Amazon

4.5 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
0
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5
Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
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6
Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy
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8
Best Buy
ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
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9
Sam's Club
ReturnPolicy Score

3.6 / 5

Sam's Club

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Sam's Club’s return policy
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Staples Top Deals and Special Offers See Now

The rise of e-commerce has significantly influenced Staples' strategy, leading to enhancements in their online presence and digital services. This transition was crucial as competition in the office supply sector intensified with many players entering the online space.

In comparing Staples.com to its competitors, it's essential to understand the unique position it holds and how it stacks up against these varied challengers. From specialized office retailers to general merchandise giants, the competition is diverse.

Staples Competitors Breakdown

Office Depot

ReturnPolicy Score

4.0 / 5

Office Depot

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Office Depot’s return policy

Office Depot, which merged with OfficeMax, represents one of Staples' direct competitors in the office supplies arena. Like Staples, Office Depot offers a wide range of office supplies, technology, furniture, and business services both online and in physical stores.

Office Depot's strong brand presence and extensive product offerings make it a formidable competitor. The company has also been expanding its services to include tech support and document services, directly competing with similar services offered by Staples.

Quill

Quill.com is another competitor specializing in office supplies, technology, and furniture. Quill differentiates itself with a focus on providing cost-effective solutions for businesses, with an emphasis on bulk purchasing and affordable pricing.

While not as large as Staples, Quill's targeted approach and loyalty programs make it a competitive option, especially for small to medium-sized businesses that are budget-conscious.

Walmart

ReturnPolicy Score

3.5 / 5

Walmart

3.5 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
2.0
Read Walmart’s return policy

Walmart.com, with its vast distribution network and aggressive pricing, competes with Staples in terms of accessibility and affordability of office supplies and electronics.

Walmart's broad product range and the convenience of combining general shopping with office supply purchases make it a strong competitor, particularly for customers looking to consolidate their shopping trips.

Amazon

4 Amazon
ReturnPolicy Score

4.5 / 5

Amazon

4.5 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
0
Read Amazon’s return policy

Amazon.com is arguably the most formidable competitor with its massive product assortment, including office supplies, electronics, and much more. Amazon's prime service offers fast shipping, which appeals to both individual and business customers needing quick service.

The ease of use of Amazon's platform and its customer service capabilities make it a significant challenger to Staples, pushing the brand to continuously innovate and improve its service offerings.

Target

5 Target
ReturnPolicy Score

4.3 / 5

Target

4.3 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
2.0
Read Target’s return policy

Target.com not only offers general merchandise but has also expanded its range of office supplies and electronics, positioning itself as an all-in-one shop for both personal and professional needs.

Target’s focus on style and design also appeals to a segment of customers looking for office supplies that are both functional and aesthetically pleasing, making it a noteworthy competitor to Staples.

Costco

6 Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy

Costco.com extends its wholesale model to office supplies, offering competitive prices for bulk purchases. This appeals particularly to small businesses and organizations looking to economize through larger orders.

Costco’s limited product range compared to Staples is balanced by its pricing and the quality of its offerings, positioning it as a strong competitor in the bulk purchase segment.

Office Depot

OfficeMax, now merged with Office Depot, complements the offerings of Office Depot and competes directly with Staples. The brand focuses on providing a wide range of office supplies, technology, and furniture.

OfficeMax’s integration with Office Depot has allowed it to leverage synergies in terms of product range and distribution, strengthening its position against Staples.

Best Buy

ReturnPolicy Score

2.2 / 5

Best Buy

2.2 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.3
Read Best Buy’s return policy

Best Buy, while primarily known for electronics, also offers a range of office supplies and technology products that compete with Staples' offerings.

Best Buy’s strong foothold in the technology market and expert service like the Geek Squad make it a preferred choice for tech-related office purchases, directly competing with Staples' technology product line and services.

Sam's Club

ReturnPolicy Score

3.6 / 5

Sam's Club

3.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.0
Read Sam's Club’s return policy

Sam's Club, similar to Costco, offers products in bulk which includes office supplies. Its competitive pricing and membership model make it appealing for businesses looking to buy in large quantities.

Though it has a more limited selection compared to Staples, Sam's Club's price points for bulk purchases present significant competition.

Ryman

Ryman.co.uk serves a similar market in the UK, providing office supplies, stationery, and related products. Its long history and dedication to the office supplies market make it a notable competitor in its region.

Ryman’s focus on customer service and a wide range of products tailored for the office environment keeps it competitive internationally against companies like Staples.

Lowe's

11 Lowe's
ReturnPolicy Score

3.3 / 5

Lowe's

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Lowe's’s return policy

Lowe's, primarily known for its home improvement goods, also offers various products that can be used in office settings, such as storage solutions and office furniture.

Although not a direct competitor in the traditional office supplies space, Lowe’s offers competitive products in specific niches that overlap with Staples’ offerings, particularly in office furnishings.

B&H

12 B&H
ReturnPolicy Score

4.0 / 5

B&H

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read B&H’s return policy

B&H Photo Video, while specializing in photography and video equipment, also sells a wide array of electronics that can be used in office settings, such as computers and tablets.

B&H's commitment to quality electronics and competitive pricing places it as a competitor to Staples when it comes to purchasing high-tech office equipment.

Walgreens

ReturnPolicy Score

4.0 / 5

Walgreens

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Walgreens’s return policy

Walgreens, primarily a pharmacy, also stocks a variety of office supplies like stationery and school supplies. Its widespread physical presence and convenience make it a competitor for quick, small-scale office supply runs.

Walgreens does not compete on the same scale as Staples in office supplies, but its accessibility and brand recognition make it a contender in the market for more general purchases.

Wayfair

14 Wayfair
ReturnPolicy Score

2.3 / 5

Wayfair

2.3 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.6
Read Wayfair’s return policy

Wayfair.com, a giant in the online furniture market, also offers an extensive selection of office furniture, which competes with Staples' furniture offerings.

Wayfair's strength lies in its vast selection and dedicated focus on furniture, including highly customizable options, making it a strong competitor in this specific category.

CVS

15 CVS
ReturnPolicy Score

3.3 / 5

CVS

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read CVS’s return policy

CVS, like Walgreens, provides general retail alongside office essentials like printing paper, stationery, and more. Its numerous locations offer convenience but on a smaller scale compared to Staples.

CVS competes in the convenience space, offering quick access to essential office supplies alongside health and wellness products.

Kroger

16 Kroger
ReturnPolicy Score

3.3 / 5

Kroger

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Kroger’s return policy

Kroger, primarily a grocery store, also carries office supplies within its marketplace. This includes basic supplies like notepads, pens, and other stationery.

Kroger’s presence in the office supply market is more incidental than direct, but it still serves as a convenient option for shoppers looking to pick up basic supplies while doing their grocery shopping.

Michaels

ReturnPolicy Score

4.0 / 5

Michaels

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Michaels’s return policy

Michaels, known for its focus on arts and crafts, also offers products that cater to DIY office decor and organization, positioning it as a niche competitor.

Michaels' unique product line, which includes crafting supplies that can be used for office aesthetics, presents a different type of competition, focusing on the creative customization of office spaces.

VistaPrint

ReturnPolicy Score

4.0 / 5

VistaPrint

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read VistaPrint’s return policy

Vistaprint.com specializes in custom printing services, including business cards, signage, and office stationery, directly competing with Staples' own printing services.

Vistaprint’s strong online presence and focus on customization for business needs make it a direct competitor in the niche market of custom office supplies.

Lenovo

19 Lenovo
ReturnPolicy Score

4.0 / 5

Lenovo

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lenovo’s return policy

Lenovo.com, a leading manufacturer of computers and technology products, competes with Staples in the technology and electronics sector.

Lenovo’s reputation for quality and innovation in tech products makes it a significant competitor, especially for customers specifically looking for office technology solutions.

Staples Top Deals and Special Offers See Now