Faye Refund & Cancellation Policy (What To Do)

Travel can be unpredictable. Plans change, emergencies happen, or you might simply decide that your upcoming trip no longer suits your schedule. Faye is all about giving you the flexibility to protect your travel investment while keeping things simple. From full refunds within the first 14 days of purchase (if you haven’t started your trip yet) to optional Cancel For Any Reason (CFAR) coverage that covers up to 75% of non-refundable expenses, Faye is designed to adapt to your needs and give you confidence in planning your journey.

Below, you’ll find all the essential details about how Faye handles cancellations, refunds, and policy changes. This guide aims to help you understand what to expect if your travel plans shift. Whether you’re looking to tweak dates, secure extra coverage, or cancel altogether, Faye has your back every step of the way.

What Is The Faye's Cancellation Policy?

Faye’s cancellation policy is built to offer travelers peace of mind. If you decide that you no longer need your travel insurance, you can cancel within 14 days of purchasing the policy for a full refund, provided you haven’t started your trip, filed any claims, or incurred any losses. This free-look period ensures you only pay for a plan that’s right for you and your upcoming travels.

If you choose to add Faye’s Cancel For Any Reason (CFAR) coverage, you’ll have an extra layer of flexibility—allowing you to cancel for reasons not covered under your standard travel plan. Keep in mind that CFAR typically requires you to cancel at least 48 hours prior to departure. By combining the standard plan and CFAR add-on, you can enjoy a blend of core benefits and maximum flexibility.

Can I Get A Full Refund If I Cancel My Travel Insurance?

Yes. Faye offers a straightforward way to get your money back when you’re within the 14-day free-look window. If you cancel during this period and haven’t begun your trip or filed any claims, you will receive a full refund of your insurance premium. This policy is especially helpful if your travel dates change unexpectedly or if you decide you no longer need coverage.

After the 14-day window closes, you can still cancel your plan if you need to, but you may not be eligible for a refund unless you’ve added CFAR protection. CFAR allows for partial reimbursement of up to 75% of non-refundable trip costs when you cancel for a reason not covered by your standard policy, as long as you do so at least 48 hours before your departure date.

How To Cancel Or Change My Travel Insurance Policy?

Faye makes policy changes and cancellations easy. Whether you want to extend coverage, adjust travel dates, or even add CFAR, you have several convenient options:

• Use the Faye App: Manage your coverage from your smartphone and chat with customer support 24/7.
• Online Portal: Log in to your account on Faye’s website to modify trip details or request cancellations.
• Contact Support: For more complex questions, contact Faye at +1 (800) 884-6496 or send an email to [email protected].

Remember that any plan changes—such as increasing your trip cost or adding CFAR—must be completed at least 48 hours before your scheduled departure, provided you haven’t already filed a claim or incurred a loss.

How Much Is Cancellation Fee On Faye?

Faye does not charge a separate cancellation fee. If you cancel your policy within the 14-day free-look period, you’ll get a full refund of your premium as long as your trip hasn’t started and you haven’t filed a claim. This means you can explore Faye’s coverage without feeling locked in if your plans change.

Once the 14-day window has passed, you may still be able to recover a portion of your costs if you purchased CFAR. CFAR often increases the total plan cost by 40-60% but provides greater flexibility to cancel—no questions asked—up to 48 hours before departure. Otherwise, cancellation outside of the free-look period typically does not result in a refund under the standard coverage.

How Long Does Faye Take To Refund Money?

Faye prides itself on quick reimbursements and streamlined claim processing. If you cancel your policy within the 14-day free-look period, you can generally expect your refund to arrive promptly—often within a few business days, depending on your payment method.

For refunds related to claims or partial cancellations under CFAR, the timeline can vary based on the complexity of your request. Typically, Faye processes most valid refunds shortly after receiving all required documentation. Thanks to their user-friendly app and 24/7 customer experience team, you’ll never feel left in the dark about the status of your refund.

How Do I Contact Faye?

Faye offers multiple ways to reach out for assistance:

• Phone: Call +1 (800) 884-6496 for friendly, round-the-clock help.
• Email: Send inquiries or requests to [email protected].
• Live Chat: Visit Faye’s Contact Page to chat with a representative in real time.
• App Support: Use the Faye app on your smartphone or tablet, where you can quickly file claims, adjust policy details, and get answers to common questions.

No matter which option you choose, Faye’s goal is to keep the process seamless. Their team is available to answer questions about policy changes, refunds, CFAR add-ons, or anything else related to your travel insurance plan.

Conclusion

Faye is all about ensuring your travel plans stay as flexible as possible. By offering a 14-day free-look period, seamless cancellations, and the option to add CFAR, they aim to remove the stress of “what-if” scenarios. Should you decide that you no longer need coverage or that your plans have changed, Faye’s straightforward process and attentive customer support will help you through each step—whether you need a full refund, a partial refund, or a plan modification.

When it comes to protecting your journey from unexpected turns, Faye stands out for its 24/7 assistance, rapid claims processing, and comprehensive coverage options. From short getaways to extended overseas adventures, Faye has a policy that can be tailored to fit your needs. It’s all about travel insurance made easy, flexible, and efficient.