Darn Tough Return Policy Explained: What You Must Know

When it comes to buying socks, comfort, durability, and customer satisfaction are essential. At Darn Tough, we understand the importance of these factors, which is why our return policy is designed to be as straightforward and customer-friendly as possible. Whether you're a new customer or a loyal fan, our return policy ensures that you can shop with confidence. In this article, we'll break down everything you need to know about the Darn Tough return policy, making the process as seamless as possible.

What Is The Return And Refund Policy For Darn Tough?

If you purchase your Darn Tough Vermont socks directly from darntough.com, you can return or exchange them within 90 days of your purchase date. We offer free return shipping for all returns and exchanges within this period. For purchases made elsewhere or beyond the 90-day window, we honor our Unconditional Lifetime Guarantee.

Does Darn Tough Offer Exchanges?

Yes, Darn Tough offers exchanges within the first 90 days of purchase. If you wish to exchange your socks, simply use the Return & Exchange Portal to initiate the process. You can select the items you wish to return and choose the new socks you want in exchange. Once we receive your original socks, we'll process your exchange and notify you via email.

How Long Does It Take To Get Refund From Darn Tough?

After you initiate a refund through our Return & Exchange Portal and we receive the returned socks at our return center in Vermont, it typically takes a few business days to process the refund. The refunded amount will be credited back to your original payment method. We aim to make this process as quick and efficient as possible.

How Can You Return An Item To Darn Tough?

Returning an item to Darn Tough is simple. Follow these steps:

• Go to the Return & Exchange Portal on our website.
• Enter your order number and email address.
• Select the items you wish to return or exchange.
• Ship the socks back to us using the original packaging or any other suitable package.

We offer free return shipping, making the process hassle-free for you.

Can I Return A Darn Tough Item Without A Receipt?

If you purchased your Darn Tough socks directly from our website, you can return them without a physical receipt. Your order number and email address will be sufficient to process the return through our Return & Exchange Portal.

Can You Return Used Items To Darn Tough?

Yes, you can return used items to Darn Tough. Our Unconditional Lifetime Guarantee covers all Darn Tough socks, whether they are worn, used, or even damaged. Simply follow the return process, and we'll take care of the rest.

Can You Return A Darn Tough Item Without The Original Box Or Package?

You don't need the original box or packaging to return your Darn Tough socks. You can use any suitable packaging to ship the socks back to us. If you still have our black shipping bag, you can re-seal it using the secondary seal and update the shipping information.

Can I Return A Gift To Darn Tough?

If you received Darn Tough socks as a gift and need to return or exchange them, you can do so through our Return & Exchange Portal. You'll need the order number and email address associated with the purchase. If you don't have this information, please contact our customer service team for assistance.

How To Contact Darn Tough?

If you have any questions or need further assistance with returns, you can contact Darn Tough customer service:

• Email: [email protected]
• Phone: 877-DARNTUF (327-6883)

Our customer service hours are Monday–Friday, 9am–5pm EST.

Final Thoughts

At Darn Tough, customer satisfaction is our top priority. Our return policy is designed to be easy and hassle-free, providing you with the flexibility to return or exchange your socks within 90 days of purchase. For items purchased elsewhere or beyond this period, our Unconditional Lifetime Guarantee has you covered. Whether you're dealing with a return, exchange, or any other issue, our dedicated customer service team is always here to help. Shop confidently, knowing that your satisfaction is our commitment.