Viking Bags Return Policy: What You Need to Know

Shopping online for motorcycle gear can be a breeze, but it's essential to understand the return policy should you need to send an item back. Viking Bags has a straightforward return policy designed to ensure customer satisfaction and a hassle-free experience. This article will cover the key aspects of the Viking Bags return policy, exchange process, warranty details, and more to help you shop with confidence.

What Is The Return And Refund Policy For Viking Bags?

At Viking Bags, you have 45 days from the date of purchase to return or exchange an item. The product must be unused and in its original condition for eligibility. While the return shipping is the customer's responsibility unless there's been a mistake on Viking Bags’ part, refunds and store credits are processed swiftly once the return is approved and inspected.

Does Viking Bags Offer Exchanges?

Yes, Viking Bags allows exchanges within the 45-day period. Customers should note that there's a limit of one exchange per order, and further exchanges will not be eligible for a refund afterward.

How Long Does It Take To Get Refund From Viking Bags?

After inspection, which typically takes 2-3 business days, refunds are processed within 3-7 business days, depending on your bank. Store credits are issued immediately upon processing the return if you've chosen that option.

How Can You Return An Item To Viking Bags?

To return an item to Viking Bags, follow these steps:

• Visit the Viking Bags return center.
• Enter your order number and email address to start the process.
• Follow the instructions and select the items you want to return.
• Specify the reason for the return, including details about the bike and photos if necessary.
• Repack the products carefully to prevent damage during transit.
• Once your return request is approved, you will receive a confirmation email with shipping guidelines.
• If you received a wrong or defective product, contact Viking Bags within 10 days of receipt to arrange for a prepaid shipping label and replacement.
• Inspect your package upon arrival and report any missing parts within 10 days to receive them free of charge.
• Remember, all items must be returned within 45 days from the date of purchase in their original condition, including all contents and packaging.

Please note that shipping fees and customs duties are non-refundable, and clearance items are not eligible for return. The refund or store credit will be processed within 2-3 business days after inspection, and the funds will be returned to your original payment method within 3-7 business days, depending on your bank.

What Is The Viking Bags Warranty?

Viking Bags products come with a 1-year Limited Warranty, covering functionality, hardware, and construction integrity. However, it does not cover normal wear and tear or damage from accidents and misuse.

Can You Return A Viking Bags Item Without A Receipt?

Proof of purchase is necessary for a return, so keep your order number and email address handy as these will be required when filling out the return form.

Can I Return Used Items To Viking Bags?

Items must be in original, unused condition to qualify for a return. Products that are scratched, damaged, or show signs of wear will not be accepted.

Can I Return A Viking Bags Item Without The Original Box Or Package?

All returns should include the original packaging along with all contents, including tags, instructions, keys, hardware, and rain covers, to ensure approval.

Can I Return A Gift To Viking Bags?

Gift items can be returned under the same conditions as any other items, but refunds are only available as store credit, which is valid for 12 months from the original purchase date.

How To Contact Viking Bags?

For any inquiries regarding returns, warranties, or other concerns, you can contact Viking Bags at +1888-208-1949. Their team is ready to assist with any questions you may have.

Conclusion

Viking Bags aims to make your shopping experience stress-free with its customer-friendly return policy. Remember, you have a 45-day window to return products in their original condition for a refund or exchange. Keep in mind the terms of the 1-year warranty for any defects or issues with the products' functionality and construction. Should you need assistance, Viking Bags' customer service is just a call away. With this guide, you can shop assured, knowing you're backed by a solid return policy.