Shecurve Return Policy: What You Must Know

When shopping online, it’s always reassuring to know a store has a solid return and refund policy. Shecurve offers a customer-friendly return process, allowing shoppers to return items within 30 days of receiving their order. Whether you need an exchange, a refund, or help with a damaged product, this guide will walk you through everything you need to know about Shecurve’s return policy.

What Is The Return And Refund Policy For Shecurve?

Shecurve allows returns within 30 days of receiving an order, provided the item is in its original, unused condition with all packaging and tags intact. A proof of purchase is required.

Certain items are not eligible for returns, including:

• Panties or handmade items with customized features
• Clearance items or purchases made with store credit
• Items with stains, perfume smells, or damage

For refunds, Shecurve offers two options:

1. Full refund if the customer covers return shipping costs
2. Partial refund (20%-50%), allowing the customer to keep the item

If an item is defective due to a manufacturing issue, customers can receive a full refund without returning the product.

Does Shecurve Offer Exchanges?

Shecurve only offers free exchanges for defective or damaged items. If a customer wants to exchange an item for personal reasons, they must:

• Contact customer support within 60 minutes of placing the order to request an exchange
• If the product has already been received, contact Shecurve within 7 business days to discuss exchange options

How Long Does It Take To Get A Refund From Shecurve?

Once Shecurve receives a returned item, they will inspect it and notify the customer of their refund status. Refunds are processed through the original payment method, typically within:

• 5-7 business days for PayPal refunds
• 5-7 business days for credit card refunds

Shipping costs are non-refundable, and if a refund is issued, the return shipping cost will be deducted from the total refund.

How Can You Return An Item To Shecurve?

To start a return, customers need to:

1. Email [email protected] with the order number, reason for return, and relevant photos if necessary
2. Wait for Shecurve’s response with return instructions and the nearest warehouse address
3. Ship the item back using a trackable shipping service if the product is valued over $10
4. Receive a refund once the returned item is inspected and approved

Customers must cover return shipping fees unless the item is defective.

Can I Return A She Curve Item Without A Receipt?

No, a proof of purchase is required to process a return or refund. Customers should keep their order confirmation email or packing slip as proof of purchase.

Can You Return Used Items To Shecurve?

No, Shecurve only accepts unworn, unused items with all original packaging and tags intact. If an item shows signs of wear, stains, or damage, it will not be eligible for return.

Can You Return A Shecurve Item Without The Original Box Or Package?

No, returned items must be sent back in their original packaging with all labels intact. Products without proper packaging may not qualify for a refund or exchange.

Does Shecurve Accept Returns Without A Tag?

No, all returns must include the original tag. Items without tags may be rejected for return or refund.

Can I Return A Gift To Shecurve?

If the item was purchased as a gift, the recipient may be able to return it. However, refunds will be processed to the original payment method, so the person who purchased the item will receive the refund.

How To Contact Shecurve?

For any questions regarding returns and refunds, customers can contact Shecurve’s support team:

• Email: [email protected]
• Phone: +1 415-204-3300
• Customer Support Hours: Monday-Friday, 9 AM - 5 PM EST

Final Thoughts

Shecurve offers a straightforward return policy with flexible refund options. Customers can return most items within 30 days, but they must ensure products are unused and in original condition. Shecurve also provides partial refunds for those who prefer to keep their items. If you have any concerns about returns, refunds, or exchanges, contact Shecurve’s customer support team for assistance.