Olive & Piper Return Policy: What You Must Know

If you’re looking to make a return, exchange, or simply understand the return policy of Olive & Piper, you’ve come to the right place. This article breaks down everything you need to know about the Olive & Piper return policy, ensuring a smooth and hassle-free experience.

What Is The Return And Refund Policy For Olive & Piper?

Olive & Piper prides itself on customer satisfaction. If your jewelry doesn’t make you say “olive” it, you can coordinate a return, exchange, or store credit for qualifying items within 30 days of purchase. Please note that the items must be unworn, unused, and in new condition, with the original packaging and barcode label intact. Sale items, jewelry care accessories, and non-jewelry items are considered final sale and are not eligible for returns.

Does Olive & Piper Offer Exchanges?

Yes, Olive & Piper offers exchanges. If you choose to exchange an item, complimentary return labels are provided. However, please note that discount codes cannot be applied to exchange orders. The exchange process is initiated as soon as your return is on its way back to the office.

How Long Does It Take To Get Refund From Olive & Piper?

Once your return is received and checked at the warehouse, a refund or credit will be issued within 5 business days to the same form of payment. If your order was paid using a gift card, you will be credited back on a gift card.

How Can You Return An Item To Olive & Piper?

To initiate a return, exchange, or store credit, please click HERE. For customers in Canada and the USA, a return shipping label will be generated if you qualify for a return. There is a $7.95 USD charge for this shipping label unless you opt for an exchange or store credit, in which case the return label is complimentary. International customers must cover additional shipping costs and any other fees associated with sending the package back.

Can I Return A Olive & Piper Item Without A Receipt?

To return an item to Olive & Piper without a receipt, you can initiate the process by visiting their official return policy page. If you're within Canada or the USA, you may qualify for a return and will be charged $7.95 USD for a return shipping label. For exchanges or store credit, a complimentary return label is provided. It's important to note that items must be unworn, unused, and in their original packaging. Some items, such as sale items and jewelry accessories, are considered final sale and are not eligible for return. If you have any questions or need assistance with your return, it's best to contact Olive & Piper directly before sending your item back.

Can You Return Used Items To Olive & Piper?

No, returned items must be unworn, unused, and in new condition. They should also be in their original packaging with the barcode label intact. Used items are not eligible for return.

Can You Return A Olive & Piper Item Without The Original Box Or Package?

No, one of the requirements for a return is that the item must be in its original packaging with the barcode label intact. Without the original box or packaging, the item is not eligible for return.

Can I Return A Gift To Olive & Piper?

Yes, gift returns are eligible for exchange or store credit only. To initiate a return for a gift, please click HERE.

How To Contact Olive & Piper?

If you have questions or need further assistance, you can reach out to Olive & Piper via email at [email protected]. They are happy to assist you with any inquiries or issues you might have.

Final Thoughts

Navigating Olive & Piper’s Return Policy guarantees a hassle-free experience, whether you’re returning, exchanging, or seeking store credit for your purchase. Remember to initiate your return within 30 days of purchase and ensure the items are in new condition with their original packaging. For further assistance, Olive & Piper’s customer support is just an email away, ready to help make your return process as smooth as possible.