McGee & Co is committed to providing high-quality home decor and furnishings, but we understand that sometimes a product might not fit your space as intended. Our return policy is designed to ensure a hassle-free return process for our valued customers. Here's everything you need to know about the McGee & Co return policy.

What Is The Return And Refund Policy For McGee & Co?

Within 30 days of delivery, McGee & Co. accepts returns on a few different goods. Go to our website and click the "Start Your Return" link to begin a return. Return shipping costs are the responsibility of the customer. Refunds will be issued using the original payment method less the original shipping and return shipment costs. Please take note that unless the item is received damaged, faulty, or wrong, shipping costs are not refunded.

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Does McGee & Co Offer Exchanges?

McGee & Co. does not currently provide direct exchanges. You must place a new order for the desired item and return the old item for a refund if you would want to swap it. This guarantees that you will receive the desired item as soon as possible.

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How Long Does It Take To Get Refund From McGee & Co?

Please let us 3 to 5 business days to process your refund once we receive your returned item. We're going to be doing a quality control evaluation during this time. You will receive an email notifying you when the refund is processed. The original payment method will be credited with the refund.

How Can You Return An Item To McGee & Co?

To return an item to McGee & Co, you can follow these steps:

  • Initiate the return through their Online Return Portal, which will provide you with a return label.
  • Make sure the item is undamaged and brand-new, with all of its original tags and labels still attached.
  • Be aware that returns must be made within 30 days of the purchase date.
  • Note that rugs and lighting incur a 15% restocking fee per piece, per return.
  • Understand that furniture, custom upholstery, made-to-order pieces, and vintage items are considered final sale and cannot be returned.
  • Keep in mind that all returned items may be subject to a $25.00 return handling fee.
  • For mirrors, contact the Customer Experience Team to obtain an RMA form or a factory return label.
  • Artwork, swatches, and final sale items ending in $0.99 cannot be returned.

For more detailed information, you can visit McGee & Co's official return policy page. If you have any further questions or need assistance with the return process, it's best to contact their customer support directly.

Can I Return A McGee & Co Item Without A Receipt?

In general, returns are not accepted without a receipt. In order to make the returns procedure easier, please make sure you save all purchase documents. Please contact our Customer Experience Team for help if you need it.

Can You Return Used Items To McGee & Co?

No, all returned items must be unused and in their original packaging. This ensures that the items can be resold and meet our quality standards.

Can You Return A McGee & Co Item Without The Original Box Or Package?

Items must be returned in their original packaging to qualify for a refund. This policy helps us maintain product quality and ensures safe transit back to our warehouse.

Can I Return A Gift To McGee & Co?

If you received a gift from McGee & Co and wish to return it, please contact our Customer Experience Team at [email protected]. They will guide you through the process and provide an RMA form if applicable.

How To Contact McGee & Co?

If you have any questions or need assistance with a return, you can reach out to our Customer Experience Team:

Summing It Up

Understanding the McGee & Co return policy ensures a smooth process should you need to return an item. Key points to remember include the 30-day return window, responsibility for return shipping charges, and the requirement for items to be unused and in original packaging. For any questions or further assistance, do not hesitate to contact our Customer Experience Team. We are here to help you enjoy a seamless shopping experience.