When it comes to high-quality American-made flatware and kitchenware, Liberty Tabletop stands out as a trusted brand. Whether you're a new customer or a long-time fan, understanding their return and refund policy can enhance your shopping experience. This comprehensive guide covers everything you need to know about returning items to Liberty Tabletop, ensuring a smooth and hassle-free process.

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What Is the Return and Refund Policy for Liberty Tabletop?

Liberty Tabletop offers a generous return policy to provide customers with peace of mind. If you're dissatisfied with your product for any reason, you can return it within 30 days of purchase for a full refund—no questions asked. The item must be unused and in its original packaging. Please note that return shipping costs are the responsibility of the customer, and the original shipping charge is non-refundable.

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Does Liberty Tabletop Offer Exchanges?

Yes, Liberty Tabletop does offer exchanges. If you wish to exchange an item, contact their customer service to initiate the process. The item must be unused and in its original packaging, just like a return. Exchanges are subject to the same 30-day window as returns.

How Long Does It Take to Get a Refund from Liberty Tabletop?

Liberty Tabletop expeditiously processes refunds after receiving and inspecting your returned item. Following the receipt of your return, you should expect to receive your refund in 5 to 7 business days. Your original payment method will be used to process the refund.

How Can You Return an Item to Liberty Tabletop?

Returning an item to Liberty Tabletop is straightforward:

  • Ensure the product is unused and in its original packaging.
  • Pack the item securely to prevent damage during shipping.
  • Ship the item to the following address:

    Liberty Tabletop
    102 East Seneca Street / Suite 510
    Sherrill, NY 13461
    Attn: Returns Department
  • Consider using a trackable shipping service for your records.

For any questions, feel free to call their customer service at 1-844-386-2338.

Can I Return a Liberty Tabletop Item Without a Receipt?

While having a receipt or proof of purchase simplifies the return process, Liberty Tabletop understands that situations vary. If you've lost your receipt, contact their customer service to explore alternative verification methods.

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Can You Return Used Items to Liberty Tabletop?

Liberty Tabletop requires that returned items be unused and in their original packaging. Used items are generally not eligible for returns or refunds unless there's a manufacturing defect. For issues with used products, it's best to reach out to customer service for assistance.

Can You Return a Liberty Tabletop Item Without the Original Box or Package?

According to the return policy, in order to guarantee that the merchandise is received in a salable state, it must be returned in its original packing. To find out your choices if you no longer have the original packaging, get in touch with Liberty Tabletop's customer care.

Can I Return a Gift to Liberty Tabletop?

Yes, you can return a gift to Liberty Tabletop. The item must be unused and in its original packaging, and the return must be made within the 30-day window. Contact customer service to assist you with the return process.

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How to Contact Liberty Tabletop?

For any inquiries or assistance, you can reach out to Liberty Tabletop's customer service:

Conclusion

Being informed about Liberty Tabletop's return policy ensures you can shop with confidence. With their customer-friendly approach and a clear 30-day return window, returning or exchanging items is straightforward. Whether it's flatware, cookware, dinnerware, or glassware, Liberty Tabletop is committed to customer satisfaction. Don't hesitate to contact their customer service team for any questions or support.