Kindred Bravely offers a range of products, including nursing bras, maternity and nursing pajamas, postpartum recovery garments, and accessories such as nursing pads and nursing covers. All of their products are designed with comfort and functionality in mind, and many feature innovative details such as hidden pockets and adjustable straps.

What's Kindred Bravely Return Policy?

woman showing her purchases of Kindred Bravely Haul, luxury maternity & postpartum

Kindred Bravely has a 90-day return policy, which means that customers can return their purchase within 90 days of receiving it for a full refund or exchange. Here are some important details of the Kindred Bravely return policy:

  • To initiate a return, customers can go to the Kindred Bravely website and follow the instructions under the Returns & Exchanges section.
  • The item being returned must be in new, unwashed, and unused condition, with all original tags and packaging.
  • The customer is responsible for the cost of return shipping, unless the item was received damaged or defective.
  • Refunds are issued to the original payment method and may take up to 10 business days to process.
  • Exchanges will be shipped to the customer at no additional cost.

It's important to note that the return policy may vary depending on the specific item or promotion, so customers should always review the details of the return policy before making a purchase.

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Can I Return an Item to Kindred Bravely Without the Box or Original Package?

Kindred Bravely's return policy states that the item being returned must be in new, unwashed, and unused condition, with all original tags and packaging. While it's not explicitly stated that the original package or box is required, it is possible that Kindred Bravely may not accept a return without it.

Can I Return an Item to Kindred Bravely After Using It?

Woman of color wearing Kindred Bravely garment the sublime hands-free pumping & nursing bra

Kindred Bravely's return policy requires that items be in new, unwashed, and unused condition in order to be eligible for a return or exchange. Therefore, it's unlikely that you would be able to return an item after using it.

If you have used the item and find that it is defective or not as described, you should contact Kindred Bravely's customer service team as soon as possible to discuss the issue and explore your options. They may be able to offer a solution such as a replacement or a refund, depending on the specific circumstances.

How Long Do I have to Return an Item to Kindred Bravely?

Kindred Bravely's return policy allows customers to return their purchase within 90 days of receiving it for a full refund or exchange. This means that you have up to 90 days from the date you received the item to initiate a return.

It's important to note that the item being returned must be in new, unwashed, and unused condition, with all original tags and packaging. Customers are responsible for the cost of return shipping, unless the item was received damaged or defective.

Can You Return Something to Kindred Bravely After the Kindred Bravely Return Window?

Kindred Bravely's return policy states that items must be returned within 90 days of receiving them in order to be eligible for a refund or exchange. If you try to return an item after the 90-day return window, it is unlikely that Kindred Bravely will accept the return.

However, if you have a specific circumstance that prevented you from returning the item within the 90-day window, it's still worth contacting Kindred Bravely's customer service team to see if they are able to offer any assistance or accommodations. They may be able to provide a solution or alternative option depending on the circumstances.

Does Kindred Bravely Accept Returns and Exchanges Without a Receipt?

Kindred Bravely's return policy requires a proof of purchase in order to process a return or exchange. This means that they typically require a receipt or order confirmation as proof of purchase.

If you do not have a receipt or order confirmation, it's still worth contacting Kindred Bravely's customer service team to see if they are able to assist with your return or exchange. They may be able to find your order using your name, email address, or other information associated with your purchase.

It's always a good idea to keep your receipt or order confirmation in a safe place in case you need to make a return or exchange.

Does Kindred Bravely Offer Full Refunds?

Kindred Bravely Box

Yes, Kindred Bravely offers full refunds for items that meet their return policy requirements. If you're not satisfied with your purchase, you can initiate a return within 90 days of receiving the item for a full refund.

Customers are responsible for the cost of return shipping, unless the item was received damaged or defective.

Once Kindred Bravely receives and processes the return, a refund will be issued to the original payment method. Depending on the payment method and bank processing times, it may take up to 10 business days for the refund to appear on your account.

How Long Do Kindred Bravely Refunds Take?

Once Kindred Bravely receives and processes a return, they typically issue refunds within 1-2 weeks. The refund will be issued to the original payment method that was used to make the purchase.

Depending on the payment method and bank processing times, it may take additional time for the refund to appear on your account. It's not uncommon for it to take up to 10 business days for the refund to show up on your bank statement.

If you haven't received your refund after the expected timeframe, you can contact Kindred Bravely's customer service team for assistance. They may be able to provide more information on the status of the refund or help resolve any issues that may be delaying the refund.

What's Kindred Bravely's Customer Service Number?

Kindred Bravely's customer service number is (888) 952-6772. They are available Monday through Friday from 9am to 5pm Pacific Standard Time. Customers can also reach out to them via email at [email protected] or through the contact form on their website.

Does Kindred Bravely Offer Chat Support?

Yes, Kindred Bravely offers chat support through their website. Customers can click on the chat icon located in the bottom right-hand corner of the screen to initiate a chat with a customer service representative. Chat support is available during business hours, Monday through Friday from 9am to 5pm Pacific Standard Time.

How to Return a Kindred Bravely Product?

To return a Kindred Bravely product, follow these steps:

  1. Initiate the return: To initiate the return process, visit the Kindred Bravely website and navigate to their Returns page. Enter your order number and email address, and select the item(s) you wish to return.
  2. Choose a return method: Kindred Bravely offers two return options: store credit or a refund. Select the option that best suits your needs. If you choose to receive a refund, Kindred Bravely will deduct a $5.99 shipping fee from your refund. If you opt for store credit, the shipping fee will be waived.
  3. Print the return label: Once you have selected your preferred return method, print the prepaid return label provided by Kindred Bravely.
  4. Package the item(s): Place the item(s) you are returning in their original packaging or a similar box, along with any tags or accessories that came with the item. Make sure the package is securely sealed.
  5. Attach the label: Attach the prepaid return label to the outside of the package, covering any previous shipping labels or barcodes.
  6. Ship the package: Drop off the package at any USPS location or schedule a pick-up for your package using the USPS website.
  7. Track your return: Once your package is received and processed by Kindred Bravely, you will receive an email confirmation of your return. Kindred Bravely typically processes returns within 10-14 business days.

If you have any questions or concerns during the return process, you can contact Kindred Bravely's customer service team for assistance via phone, email, or chat.

How Do I Check My Kindred Bravely Order Status?

Order History Kindred Bravely Web screenshot

To check your Kindred Bravely order status, follow these steps:

  1. Visit the Kindred Bravely website: Navigate to the Kindred Bravely website at www.kindredbravely.com.
  2. Log in to your account: Click on the "My Account" link in the upper right-hand corner of the website. Enter your email address and password to log in to your account.
  3. View your order history: Once you are logged in, click on the "Order History" link to view a list of your recent orders.
  4. Check your order status: Locate the order you wish to check and click on the "View Order" button. This will show you the current status of your order, such as "Processing," "Shipped," or "Delivered."
  5. Track your shipment: If your order has shipped, you can also click on the tracking number to view the delivery status of your package.

If you did not create an account when placing your order, or if you have any questions or concerns about your order status, you can contact Kindred Bravely's customer service team for assistance via phone, email, or chat.

What Items Can Not Be Returned to Kindred Bravely?

While Kindred Bravely accepts most items for returns, there are some items that cannot be returned. These include:

  1. Items marked as "final sale" or "non-returnable" at the time of purchase.
  2. Products that have been altered, washed, or worn.
  3. Nursing pads, breast pumps, and other personal hygiene items for health and safety reasons.
  4. Gift cards, as they are non-refundable.

It's important to note that if you attempt to return any of these items, they will be returned to you and you will not receive a refund or store credit. If you have any questions or concerns about which items can be returned, you can contact Kindred Bravely's customer service team for assistance.

Conclusion

Kindred Bravely has a customer-friendly return policy that caters to their customer's needs. They provide free returns and exchanges for customers within 90 days of purchase. Additionally, the company allows returns and exchanges of products even if they have been used or washed, which is a significant advantage for customers who want to test products before committing to them.

Kindred Bravely also offers a hassle-free process for returning products, providing customers with various return options, such as returning the products through mail or chat support. Customers can initiate the return process using their online account or by contacting their customer service team.

Although some items are not eligible for returns, Kindred Bravely provides a fair and comprehensive return policy that ensures customer satisfaction. The company's generous refund policy allows customers to receive a full refund for the returned items, and the company processes refunds within two weeks.

Overall, Kindred Bravely's return policy is impressive, and the company deserves a rating of 4.5 out of 5. The company's commitment to customer satisfaction is evident in the generous return policy, and the multiple return options make it easy for customers to initiate the return process. Additionally, the company's prompt refund process ensures that customers can get their money back quickly. Overall, Kindred Bravely's return policy makes them a reliable company to do business with, and customers can trust that they will receive high-quality products with excellent support.