Hanna Andersson Return Policy: What You Must Know

Returning items can sometimes be a hassle, but Hanna Andersson aims to make their return policy straightforward and customer-friendly. Whether you're a new customer or a seasoned shopper, knowing the ins and outs of Hanna Andersson's return policy can save you time and ensure a smooth return process.

Hanna Andersson stands behind the quality of their products, and if you’re not satisfied with your purchase, they offer several options to make things right. From refunds to exchanges, here's everything you need to know about the Hanna Andersson return policy.

What Is The Return And Refund Policy For Hanna Andersson?

Hanna Andersson allows you to return unwashed and unworn merchandise within 60 days of the original purchase date. Refunds are issued in the original form of payment, and for items purchased with a credit card, refunds are credited only to the same card used for the purchase. It’s important to note that all items ending in $0.79 are considered final sale and are non-returnable.

Does Hanna Andersson Offer Exchanges?

While Hanna Andersson’s return policy doesn’t explicitly mention exchanges, they do offer a merchandise credit or replacement for items that have quality issues related to fabric, construction, or trim. If you want a different size or color, it might be easier to return the original item and place a new order.

How Long Does It Take To Get Refund From Hanna Andersson?

Once your return is received at the Customer Returns Center, it typically takes 2-3 weeks to process your refund. However, due to potential shipping delays and social distancing measures at their Distribution Center, processing times may be longer.

How Can You Return An Item To Hanna Andersson?

Returning an item to Hanna Andersson is simple:

• Visit the online returns portal and enter your order number and billing zip code.
• Select the items you wish to return.
• Print the return label and packing slip.
• Place the packing slip in your box, affix the return label, and drop it off at any USPS mailbox, Post Office, or FedEx store.

A $5 return fee applies to most returns, with the exception of US territories, FPO/APO, AK, and HI, where a flat $10 cost is applied.

Can I Return A Hanna Andersson Item Without A Receipt?

For returns without an original receipt, Hanna Andersson may offer a merchandise credit in the form of an eGift card. Ensure you have some proof of purchase or order details to facilitate the process.

Can You Return Used Items To Hanna Andersson?

Hanna Andersson only accepts returns for unwashed and unworn items. If an item is defective due to quality issues related to fabric, construction, or trim, it can be returned for a merchandise credit or replacement.

Can You Return A Hanna Andersson Item Without The Original Box Or Package?

While it’s always best to return items in their original packaging, Hanna Andersson doesn’t explicitly require it. Ensure that the item is unwashed, unworn, and in a sellable condition to avoid any issues during the return process.

Can I Return A Gift To Hanna Andersson?

Yes, you can return a gift to Hanna Andersson. Simply visit the gift return portal, enter the order number and shipping zip code, and print the return label and packing slip. The refund will be issued in the form of a Hanna eGift card.

How To Contact Hanna Andersson?

If you have questions or need assistance with your return, you can contact Hanna Andersson’s customer service by phone at 800-222-0544 or via email at [email protected]. For international returns, email [email protected].

Conclusion

Hanna Andersson’s return policy is designed to ensure customer satisfaction, making it easy to return or exchange items that don’t meet your expectations. By understanding the key aspects of their return policy, from timelines to return fees, you can shop with confidence, knowing that Hanna Andersson has your back. Whether you’re dealing with a quality issue or simply changed your mind, their straightforward return process ensures that you’re always happy with your purchase.