Shopping online for golf equipment offers convenience and variety, but it's important to understand the return policies of the sites you're purchasing from. For those who have chosen Golfballs.com for their golfing needs, it's crucial to be aware of their return policy, should an item not meet your expectations. This guide will walk you through the essentials of Golfballs.com's return policy, ensuring a smooth and hassle-free experience if you need to return a product.

What Is The Return And Refund Policy For Golfballs?

Golfballs.com prides itself on customer satisfaction and offers a 30-day return window from the date of purchase. Items must be in their original, new condition to be eligible for a full product refund. However, if you have personalized golf balls, note that they can only be returned for partial credit. In cases of product misrepresentation or defect, Golfballs.com will also refund your shipping charges.

man playing golf-golfballs
Golfballs Top Deals and Special Offers See Now

Does Golfballs Offer Exchanges?

Yes, Golfballs.com does offer exchanges. If you've ordered shoes or gloves and they don't fit correctly, you can return these items in new and unused condition for the correct size. Keep in mind, though, that shipping charges due to mis-sizing are the customer's responsibility unless the item was incorrectly delivered by Golfballs.com.

golf equipment-golfballs

How Long Does It Take To Get Refund From Golfballs?

Once your return is received and inspected, a refund is typically processed within a few business days. The refunded amount will be credited to your original method of payment. If you haven't received your refund after checking with your bank or credit card company, Golfballs.com customer service is there to assist you.

golf ball image

How Can You Return An Item To Golfballs?

How Can You Return An Item To Golfballs? Step by Step:

  1. Locate your receipt or order number.
  2. Contact Golfballs customer service.
  3. Follow their return instructions.
  4. Package the item securely.
  5. Send it back within the return window.

Can I Return A Golfballs Item Without A Receipt?

Proof of purchase is necessary when returning an item to Golfballs.com. If you've lost your receipt, contact customer service with the details of your purchase, and they may be able to assist you in locating your order information.

Can You Return Used Items To Golfballs?

Used items, especially clubs that have been played with, are not eligible for return. However, if the items are defective or covered by the manufacturer's warranty, Golfballs.com will accept the return of used items under these circumstances.

Can You Return A Golfballs Item Without The Original Box Or Package?

All items must be returned in their original packaging. If you're missing the original box or packaging, contact customer service for guidance. They may still accept the return but could require additional steps.

Can I Return A Gift To Golfballs?

If you've received an item from Golfballs.com as a gift, you can still return it following the standard return policy. You will need proof of purchase, and any refund will be provided as store credit or to the original purchaser's method of payment.

How To Contact Golfballs?

Contacting Golfballs.com for Returns and Queries

Should you need to initiate a return or have any questions, Golfballs.com is reachable via:

  • Email: [email protected]
  • Live Chat: Open from 8 AM to 6 PM CST, Monday through Friday
  • Phone: 800-372-2557 or for international callers, +1-337-210-4653
  • Fax: 337.210.1574
  • Postal Address: Golfballs.com, 126 Arnould Boulevard, Lafayette, LA 70506

Feel free to reach out through any of these channels for assistance.

Conclusion

Understanding Golfballs.com's return policy ensures that you can shop with confidence, knowing that you have the option of a hassle-free return if needed. Remember the 30-day return period, keep your items in new condition, and retain your proof of purchase. If any issues arise, Golfballs.com's customer service team is ready to assist you with a smooth and efficient return process.