When shopping for school uniforms, it’s essential to know the return policy to ensure a hassle-free experience. French Toast is dedicated to customer satisfaction, offering a detailed return policy designed to make the process straightforward and clear. Whether you're a new customer or a loyal shopper, here’s everything you need to know about the French Toast return policy.

What Is The Return And Refund Policy For French Toast?

Frenchtoast.com aims to ensure that customers are completely satisfied with their purchases. They accept returns of unworn and unused merchandise without school logo decoration within 90 days of the order ship date. The refund will be processed for the original purchase price, minus shipping and handling fees. However, returns are subject to a return shipping fee of $8.95. It’s important to note that custom decorated products with embroidery or heat transfer designs cannot be returned unless the product or decoration is defective.

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Does French Toast Offer Exchanges?

French Toast does not have a traditional exchange policy. Instead, they offer a straightforward return and reordering process. To exchange an item, you can visit their return center to get started. After returning the item, you can reorder directly on their website or contact customer service to place a new order. This process ensures that any promotions from your original order can still be honored.

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How Long Does It Take To Get Refund From French Toast?

Once your return package is received, please allow 7-10 business days for your refund to be processed. You will receive an email notification once the return has been processed. You can track the status of your return through the provided link on French Toast.

How Can You Return An Item To French Toast?

Returning an item to French Toast is simple. Follow these steps:

  • Visit the return center on French Toast.
  • Print a prepaid UPS return label.
  • Affix the label to your return package.
  • Drop your return package off at any UPS location.

Remember, each returned order needs to have an individual return label and be sent in separate packages.

Can I Return A French Toast Item Without A Receipt?

To ensure a smooth return process, it’s essential to have your order number and billing address ready. This information will help in processing your return efficiently. While a receipt is not explicitly mentioned, having your order details on hand is crucial.

Can You Return Used Items To French Toast?

French Toast only accepts returns of unworn and unused merchandise. Items that have been worn, washed, or used in any manner cannot be returned.

Can You Return A French Toast Item Without The Original Box Or Package?

While the return policy does not specifically mention the requirement of the original box or package, it is always best to return items in their original packaging to avoid any complications during the return process.

Does French Toast Accept Return Without Tag?

French Toast requires that returned items be unworn and unused, which typically includes having the original tags attached. Returning items without tags may complicate the return process and could potentially lead to the return being declined.

Can I Return A Gift To French Toast?

The return policy does not specifically address gift returns. However, it’s advisable to contact French Toast customer service directly to discuss the return of gift items and any specific requirements that may apply.

How To Contact French Toast?

If you need assistance with your return or have any questions, you can contact French Toast customer service. Ensure you have your order number and billing address handy for a quicker resolution. The customer service team can help you with any issues regarding defective, damaged, or incorrect items, and they can provide you with a free return label if applicable.

Final Thoughts

French Toast strives to make the return process as straightforward and hassle-free as possible. By understanding their policies on returns, exchanges, and refunds, you can shop with confidence. Remember to keep important timelines and conditions in mind, such as the 90-day return window for unworn items and the $8.95 return shipping fee. For any further assistance, contacting their customer service is always a good option to ensure a smooth return experience.