Shopping online can be a breeze, but dealing with returns can sometimes be a hassle. Fortunately, DoMyOwn.com has a straightforward return policy designed to make the process as hassle-free as possible. Whether you're a new customer or a frequent shopper, understanding DoMyOwn's return policy can save you time and effort. This article provides a comprehensive overview of what you need to know about returning items to DoMyOwn, including key timelines, conditions, and steps to ensure a smooth return experience.

What Is The Return And Refund Policy For DoMyOwn?

You have 90 days from the date of purchase to return things using DoMyOwn's hassle-free return policy. Refunds are only granted for items that are returned in their original packing, complete with all tags, labels, and paperwork, and unopened. This will not apply if the product is damaged or defective. Items returned in original condition will receive a complete refund from DoMyOwn, less any additional expenses for expedited shipment.

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Does DoMyOwn Offer Exchanges?

DoMyOwn does not yet provide direct exchanges. You must return the original item for a refund and then place a new order for the desired product if you require a different one or a replacement. This guarantees that you will get the right item as soon as possible.

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How Long Does It Take To Get Refund From DoMyOwn?

Once DoMyOwn receives and processes your return, most refunds are completed within 5 business days. You will receive an email confirmation once your refund is processed. For your protection, it is recommended that returns be sent back via a traceable carrier like UPS or FedEx and insured in case the package is lost.

How Can You Return An Item To DoMyOwn?

Returning an item to DoMyOwn is easy and can be managed online. Follow these steps:

  • Visit the Online Return Center on DoMyOwn's website to begin the return authorization process.
  • After creating the return online, you will receive instructions via email on how to return the product.
  • Ship your return package using a traceable carrier and ensure it is insured.

Ensure you ship your return package in a timely manner to avoid the return authorization request from expiring.

Can I Return A DoMyOwn Item Without A Receipt?

To return an item to DoMyOwn, you typically need the original receipt or proof of purchase. This helps to verify the purchase date and ensures that you are eligible for a refund within the 90-day return window. Always keep your receipts until you are sure you will not need to return the item.

Can You Return Used Items To DoMyOwn?

DoMyOwn does not accept returns for opened or used items unless the product is damaged or defective. All items must be in their original condition, including the box and any tags, labels, or documentation. Items that have been used or opened will be returned to you; however, if you refuse the return shipment, DoMyOwn has the right to liquidate the inventory and deny credit.

Can You Return A DoMyOwn Item Without The Original Box Or Package?

No. The original packing, tags, labels, and documentation must all be included when returning an item. Original manufacturer containers should not be marked or defaced in any way. Any returns that do not fit these requirements will be rejected and sent back to you.

How To Contact DoMyOwn?

If you have any questions or need assistance with your return, you can contact DoMyOwn Customer Service:

  • Phone: Toll-free at 866-581-7378
  • Email: Use the contact form available on their website

Customer service is available to help you with any issues or questions you may have regarding your return.

Final Thoughts

The goal of DoMyOwn's return policy is to make sure that returns are easy and hassle-free. You can easily manage your returns and get your money back quickly if you follow their instructions, which include maintaining things in their original packing and condition and starting returns within the allotted 90 days. The customer support team at DoMyOwn is here to help if you have any questions.