Dagne Dover Return Policy Explained

When shopping online, knowing a brand’s return policy is essential for a hassle-free experience. If you’re considering a purchase from Dagne Dover or need to return an item, this guide will walk you through everything you need to know about their return and refund process.

What Is the Return and Refund Policy for Dagne Dover?

Dagne Dover offers a 30-day return window for unused products shipped within the U.S. However, during the holiday season, items purchased between November 24, 2024, and December 24, 2024, can be returned within 90 days of delivery.

• Returns are only accepted for unused products.
• A $10 handling fee applies to all U.S. returns.
• Items marked as final sale are not eligible for returns or exchanges.
• Customers are responsible for return shipping costs.

If an item arrives damaged or defective, customers should contact for assistance.

Does Dagne Dover Offer Exchanges?

Yes, Dagne Dover allows exchanges. If you need a different size or color, you can request an exchange within the return window. However, the item must be in unused condition to qualify.

If your preferred item is out of stock, you may receive store credit or a full refund instead.

How Long Does It Take to Get a Refund from Dagne Dover?

Once Dagne Dover receives and inspects your return, refunds are typically processed within 5-7 business days. The refund will be credited back to your original payment method.

For orders valued at $1,000 or more, refunds are issued after the item is received and inspected at the return facility.

How Can You Return an Item to Dagne Dover?

To initiate a return:

1. Log into your account on the Dagne Dover website.
2. Submit a return request through the designated portal.
3. If you don’t have an account, fill out the return request form provided on their website.
4. Ship the item using the return label provided (for U.S. orders).
5. Once received and inspected, your refund or exchange will be processed.

International customers must arrange their own return shipping, as Dagne Dover does not provide return labels for international orders.

Can I Return a Dagne Dover Item Without a Receipt?

Dagne Dover requires proof of purchase to process a return. If you purchased directly from their website, your order history should suffice. However, if you received the item as a gift, a gift receipt or order number may be necessary.

Can You Return Used Items to Dagne Dover?

No, returns are only accepted for unused products. Items that show signs of wear or have been washed will not be eligible for a refund or exchange.

Can You Return a Dagne Dover Item Without the Original Box or Package?

Dagne Dover recommends returning items in their original packaging for safe transport. However, if you no longer have the original box, you may use a secure alternative.

Does Dagne Dover Accept Returns Without Tags?

All items must be returned with tags attached. If the tag is missing, the return may be rejected or result in store credit instead of a refund.

Can I Return a Gift to Dagne Dover?

Yes, if you received a Dagne Dover item as a gift, you can initiate a return. However, refunds are issued in the form of store credit rather than a direct refund to the original payment method. You may need the gift receipt or order number to process the return.

How to Contact Dagne Dover?

If you have questions about a return or need assistance, you can reach out to Dagne Dover’s support team:

• Phone: 646-934-6528
• Email: [email protected]

Final Thoughts

Dagne Dover’s return policy is straightforward, allowing 30 days for standard returns and an extended 90-day window for holiday purchases. Keep in mind the $10 handling fee and ensure that items are unused, with tags attached to avoid issues.

By following these guidelines, you can ensure a smooth return or exchange process with Dagne Dover.