Alo Yoga Return Policy: What You Must Know

Shopping at Alo Yoga offers a delightful experience with its premium activewear and athleisure. However, sometimes a return or exchange is necessary. Understanding the Alo Yoga return policy can help make this process smooth and hassle-free. In this article, we will provide a comprehensive overview of the return policy, ensuring you have all the information you need for an easy return or exchange.

What Is The Return And Refund Policy For Alo Yoga?

Alo Yoga gladly accepts merchandise for exchange, store credit, or refund within 30 days of purchase. To qualify, all returned items must have the original tags attached, be unused, and in sellable condition. Additionally, proof of purchase is required to process the return.

Does Alo Yoga Offer Exchanges?

Yes, Alo Yoga offers exchanges. You can start an exchange by visiting their return portal at returns.aloyoga.com. During the exchange process, you can choose an instant exchange option. A hold for the amount of the new item will be placed on your credit card, and the new order will be processed immediately. Once your return is dropped off with the carrier, the hold will be released.

How Long Does It Take To Get Refund From Alo Yoga?

Once your return is received, Alo Yoga typically takes 2-4 business days to process the return. After the return is processed, the refund will be issued to the original form of payment. If you opted for an exchange, the new item will be shipped with a new tracking email.

How Can You Return An Item To Alo Yoga?

• Start a Return: Visit the return page or access your order history through My Account to initiate the return.
• Return Label: Download and print your free pre-paid return label.
• Get Your Return Ready: Place new and unused items in the original package. Avoid combining separate orders into one package.
• Drop Off Your Package: Drop off your package at a nearby UPS location.

Can I Return An Alo Yoga Item Without A Receipt?

Unfortunately, Alo Yoga requires proof of purchase to process any return. Ensure you keep your order confirmation email or receipt handy when initiating a return.

Can You Return Used Items To Alo Yoga?

No, Alo Yoga does not accept returns for used items. All returned merchandise must be in new and unused condition, with the original tags attached.

Can You Return An Alo Yoga Item Without The Original Box Or Package?

While Alo Yoga prefers returns in the original packaging, it is not strictly necessary. However, ensure the item is well-protected to prevent any damage during the return shipping process.

Does Alo Yoga Accept Return Without Tag?

No, all items must have the original tags attached to qualify for a return. This is crucial for verifying the item's condition and eligibility for resale.

Can I Return A Gift To Alo Yoga?

Yes, you can return a gift to Alo Yoga. Make sure to have the order number or a gift receipt. The refund will be issued as store credit or back to the original form of payment.

How To Contact Alo Yoga?

If you have any questions or need assistance with your return, you can contact Alo Yoga's customer service through their website at aloyoga.com. They provide support to help you through the return process.

Final Thoughts

Alo Yoga's return policy is designed to make returns and exchanges as straightforward as possible. By following the outlined steps and understanding the requirements, you can ensure a smooth experience. Whether you need to return, exchange, or get a refund, Alo Yoga has you covered within their generous 30-day window. Happy shopping!