Shopping online can be convenient, but sometimes, products might not meet your expectations. Com offers a customer-friendly return policy to ensure your shopping experience remains hassle-free. In this article, we will guide you through everything you need to know about the com return policy, including important tips and procedures to follow for a smooth return process.

What Is The Return And Refund Policy For Adanola?

Adanola gladly accepts returns within 30 days of the order being delivered to the customer. To be eligible for a return, the item must be unused and in the same condition as received, including the original swing tag. Items such as gift cards and underwear cannot be returned for hygiene reasons. Once returned items are received and inspected, an email notification will be sent. If approved, a refund will be processed within 5 to 10 working days.

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Does Adanola Offer Exchanges?

Adanola does not yet provide direct exchanges. The best course of action is to return the original item for a refund and place a new purchase for the desired item if you require a different size or color.

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How Long Does It Take To Get Refund From Adanola?

Once Adanola receives and inspects your returned item, you will be notified via email about the approval or rejection of your refund. If approved, the refund process takes 5 to 10 working days to be completed and credited back to your original method of payment.

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How Can You Return An Item To Adanola?

To return an item to Adanola, follow these steps:

  • Visit the Adanola Returns Centre online.
  • Select the order you wish to return from your order history.
  • Complete the returns form provided on the website.
  • Follow the instructions emailed to you for returning your order.
  • Ensure the item is unused, unwashed, and has the original swing tag attached.
  • Use the pre-paid QR code or returns label for shipping, if provided.
  • Allow 5 to 10 working days for the return to be processed after it's received.

Remember, returns are accepted within 30 days of delivery, unless otherwise stated during promotional periods. For more details, you can visit the Adanola return policy page.

Can I Return An Adanola Item Without A Receipt?

To return an item to Adanola, you need to have a record of your order. Typically, this would be provided through your online account or order confirmation email. It is always recommended to keep these details handy when initiating a return.

Can You Return Used Items To Adanola?

No, Adanola requires that returned items be unused, unworn, unwashed, and unaltered. The item must be in the same condition as received, with the original swing tag intact, to be eligible for a return.

Can You Return An Adanola Item Without The Original Box Or Package?

While the return policy does not explicitly mention the need for the original box or package, it is generally advisable to return items in their original packaging to avoid any issues during the return inspection process.

Does Adanola Accept Return Without Tag?

No, Adanola will not accept returns if the original swing tag has been cut off. Ensure that the tag is intact when you decide to return an item.

Can I Return A Gift To Adanola?

If you received an item as a gift, you would need the order details to process a return. Contact Adanola’s customer service for assistance in returning a gift item.

How To Contact Adanola?

If you have any questions or need further assistance regarding a return, you can reach out to Adanola’s customer service team. Contact them via email at [email protected] for prompt support.

Final Thoughts

Adanola's return policy is designed to be straightforward and customer-friendly, ensuring a smooth return process. Remember to keep items in their original condition and retain order details for a hassle-free return experience. For any specific concerns, don't hesitate to contact Adanola’s customer service team. Happy shopping!